• Build and maintain relationship with existing Distributors and finding new customers.
• Developing and implementing Sales strategies/plans to increase the sales volume.
• Establish sales targets for department by forecasting and developing annual/bi-annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
• Discussing orders and business strategies with buyers and other senior people in the distribution companies.
• Maintains professional and technical knowledge by conducting in-house trainings on product knowledge.
• Place Distributor orders as well as Direct Sales order (if required).
• Respond to customer correspondence in appropriate manner.
• Resolve Distributors issues over the telephone, including billing opportunities.
• Process Returns (RA) and payments from Distributors.
• Process marketing material for Distributors (accrual fund).
• Hosting training webinars on company products with Distributors and Salons.
• Produce reports from system and send invoices (when required) for the Distributors.
• Customer support management.
• Contributes to team effort by accomplishing related results as needed.
Essential Education & Experience Required:
• MBA/BBA degree with majors in Marketing or any relevant field.
• 5+ years of experience of Sales and Distribution management preferably for US based customers.
• Proven experience in managing Distributor Accounts of international clients.
• Experience of managing sales of international brands preferably related to Beauty industry.
• Extraordinary communication skills.
• The ideal candidate must have a neutral accent.
• Ability to work under pressure and meet deadlines, while maintaining top notch client service standards.
• Excellent organizational and time management skills.
• Ability to think quickly and logically to ensure expedient response to customer inquiries.
• Strong problem-solving and reasoning ability.
• Strong team building and team management skills.