We are looking to hire passionate, curious, and creative individuals to join us as Telesales Executives.
- Sell and support our products and services to international clients.
- Conduct outbound and inbound phone calls to relevant decision-makers.
- Sell our products across Europe briefing customers on available offerings and services.
- Hit financial targets based on revenue generated.
- Acquisition of new customers from our CRM system as well as cross and up-selling to existing customers.
- Inform Corporate of products and services.
- Pipeline management and self-prospecting.
- Respond to email campaigns.
- Bring closure to bookings by appropriately following up with relevant people.
- Liaise with customers to ensure customer scheduling needs are met.
- Listen to any challenges and needs the customer may have and manage these challenges to the customer's satisfaction.
- Effectively manage customer complaints
Required Skills or Experience:
1-1.5 years in an outbound phone sales role.
- Excellent customer focus and listening skills.
- Excellent relationship building and interpersonal skills.
- Experience in a high call volume environment.
- Detail orientated
- Track record in reaching revenue targets.
- Proficient in the use of Microsoft Office tools (Excel, Word, and PowerPoint) and CRM experience.
Other Skills or Experience - an advantage:
- Good understanding of the business model and the value they add on a community and national level, to both young people and adults.
- Good understanding of the challenges faced by families and young people in an ever-changing technology world.
We value and reward 5 competencies for all our staff:
- Customer Focus
What we offer you
- Competitive Salary and Commissions (Uncapped)
- Comprehensive Sales training in our products and solutions
- Career development and progression opportunities
- Regular sales incentives
- Fun and challenging team atmosphere