Posted Jul 06, 2020
- Maintaining positive, empathetic and professional attitude towards customers.
- Answer customer queries professionally to provide information about products, take/cancel orders, or obtain details of complaint.
- Follow up to ensure that appropriate actions were taken on customer’s request.
- Refer customer grievances or special requests to designated/relevant department.
- Assist with placement of orders, refunds or exchanges.
- Communicating with customers through various channels like Telephone, Email, Facebook, Messenger, Instagram, Whatsapp, Google Duo etc.
Skills
Job Details
Kitchen Cuisine
In 1988, Kitchen Cuisine started with only a handful of products selling from one location. Two products – the chocolate fudge cake and our signature cheese cake were an instant hit – becoming our claim to fame. We have since grown to multiple patisserie retail locations with an extensive product range. We currently operate three restaurants under the KC Grill brand name, with additional restaurants in the pipeline. We are also the leading In-Flight Catering services provider in Pakistan, currently operating from Lahore, Islamabad, Multan, Faisalabad and Sialkot Airports. We are also extending our business arma in Event Catering, Frozen Foods, and our "KC on the Go" outlets at leading Petrol stations in different cities.
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