• Handle customer inquiries and provide accurate information about products or services.
  • Resolve customer complaints efficiently, ensuring a positive resolution.
  • Process orders, returns, and exchanges, ensuring timely and accurate completion.
  • Maintain customer records and update account details in the system.
  • Monitor and respond to customer feedback to enhance satisfaction.
  • Coordinate with internal teams to address complex issues or requests.
  • Provide proactive updates to customers regarding their concerns or orders.
  • Identify opportunities to promote products or services that meet customer needs.
  • Adhere to company policies and procedures while maintaining professionalism.
  • Prepare and submit reports on customer interactions and feedback trends.

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 23, 2024
Posting Date:
Nov 24, 2024

Knot Chem

Services · 1-10 employees - Lahore

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