This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jan 18, 2021 105 views
UK's leading translation and interpretation company EMPIRE GROUP is looking for experienced customer support executives with exceptional communication skills in English.
Duties:
- Your role will entail making outbound calls to interpreters
- Identify and assesses customers' need to achieve satisfaction
- Giving follow up calls to the customers at specified date and time
- Follow communication procedures, guidelines and policies
- Following call center scripts when handling different topics
- Identify interpreters needs, clarify information, research every issue and providing solutions
Qualification / Skills:
- Must be graduate, BBA/MBA preferred
- Excellent English communication skills
- Prior Customer support experience
- Prior CRM experience
- Go-getter attitude
Job Timings:
- Evening Shift
- It is NOT a sales/target based job
Benefits:
- Health insurance (Self & Spouse)
- Eid Bonuses
- Leaves Encasements
- Paid Leaves
- Incentive bonus
Job Details
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
Second Shift (Afternoon)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 19, 2021
Posting Date:
Jan 18, 2021
Empire Group
Information Technology · 11-50 employees - Islamabad, Rawalpindi
pInformation Technology/p
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