Back Office Infrastructure Engineer (2nd Level Operation)
LCC Pakistan (Pvt) Ltd
Islamabad , Pakistan
Posted Jun 10, 2022 49 views
You Will
- Do Change Introduction impact analysis Business.
- Support Complex Change Execution.
- Perform 2nd Level Routine Maintenance.
- Perform Capacity Ananlysis, define VM’s, Assign core.
- Perform Disk analysis, create Virtual Volumes.
- Do 2nd Level Incident Resolution.
- Perform critical Incident Management Support.
- Initiate problem Mangement & will identify RCA.
- Do problem recording, investigation & diganosis, work around proposal & Problem solution proposal.
- Do task for application corrective & Conditioning task.
- Create plan and deploy new hardware
- Be part of 24/7 team for issue resolution.
Key Qualifications & Competence
- Overall experience in handling IT application environment and delivering SLA’s. 6+ years.
- Preferable Ericsson or any other Vendor Mobile platform experience. 4+ Years.
- Degree in Software Engineering or similar
- Deep Understanding of IT infrastructure enviornment.
- Experience in container technologies e.g. Docker/Kubernetes
- Meritorious is Oracle database experience
- Meritorious is to have demonstrated ability from Mobile Commerce, online banking or the IT area of the financial sector.
- ITIL processes knowledge is a merit
- Knowing or having background in service operations (problem, event, incident mgmt.) and service transition (change and knowledge mgmt.)
- Embrace working in a rapidly developing area, understand that innovating, adapting and responding to change is key to becoming successful.
- Fluent in spoken and written English
Job Details
LCC Pakistan (Pvt) Ltd
A pioneer in the industry since 1983, LCC has performed technical services for the largest wireless operators in North and South America, Europe, The Middle East, Africa and Asia. The Company has worked with all major access technologies (including UMTS, EV-DO, HSDPA and WiMAX) and has participated in the success of some of the largest and most sophisticated wireless systems in the world. We bring local knowledge and global capabilities to our customers, offering innovative solutions, insight into cutting-edge developments and delivering solutions that increase business efficiencies. Our service offering includes network services, business consulting, tools-based solutions and training through the world-renowned Wireless Institute.
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