Posted Dec 22, 2021 19 views
The Company
Liftrank Media started life as a digital marketing agency providing dedicated marketing agents to clients in the UK. We are now evolving into a full scale BPO business providing remote staffing to clients in the UK. We work with clients in financial services, insolvency, and legal sector to provide remote staff based in our service center overseas. Our proposition is unique, competitive, and growing fast and now we are looking for the right person to help grow our business.
The Candidate
The ideal candidate will have in bound and out bound call center experience. They should have knowledge and expertise in managing and addressing customer’s queries in a timely manner. They should possess good communication skills.
Responsibilities
• Communicating with clients through an in and out-bound calling system.
• To attend all calls and make calls to customers which were missed.
• Updating clients’ issues in CRM after identifying the appropriate campaign.
• Call center agent experience is must.
• Strong communication and presentation skills
• CRM experience is preferred
Remuneration
We provide market competitive salary. It is possible to increase salary when 3 months probationary period is completed on performance basis.
Job Details
LR Technologies (SMC-PRIVATE) LIMITED
LR Technologies (SMC-PRIVATE) LIMITED provides a range of IT services including web development, mobile application development, software development, data management, data analysis, cloud management hosting services also we have expertise in developing custom software solutions and business intelligent solutions. Overall, the company provides a comprehensive suite of IT services designed to help businesses achieve their objectives and stay competitive in the digital age. Furthermore, we specialize in outsourcing remote staff solutions that level the playing field for SMEs. By leveraging technology, we help SMEs scale their operations without breaking the bank. Our expertise lies in building robust processes that create an effective remote staff to support any business goals and ensure success.
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