Posted Mar 15, 2023 254 views
The Candidate
The candidate MUST be responsible for digital communication; answering customer emails, calls and messages. The ideal candidate will have in bound and out bound call center experience. They should have knowledge and expertise in managing and addressing customer’s queries in a timely manner. They should possess good communication skills.
Responsibilities
- Communicating with clients through an in and out-bound calling system.
- To attend all calls and make calls to customers which were missed.
- Updating clients’ issues in CRM after identifying the appropriate campaign.
- Call center agent experience is must.
- Strong communication and presentation skills
- CRM experience is preferred
- UK experience will be preferred
Remuneration
We provide market competitive salary. It is possible to increase salary when 3 months probationary period is completed on performance basis.
Job Details
LR Technologies (SMC-PRIVATE) LIMITED
LR Technologies (SMC-PRIVATE) LIMITED provides a range of IT services including web development, mobile application development, software development, data management, data analysis, cloud management hosting services also we have expertise in developing custom software solutions and business intelligent solutions. Overall, the company provides a comprehensive suite of IT services designed to help businesses achieve their objectives and stay competitive in the digital age. Furthermore, we specialize in outsourcing remote staff solutions that level the playing field for SMEs. By leveraging technology, we help SMEs scale their operations without breaking the bank. Our expertise lies in building robust processes that create an effective remote staff to support any business goals and ensure success.
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