Posted Feb 10, 2020 18 views
- Effective Complaint Logging and Management as per the defined SOP.
- Report and Follow to Sort out bottle necks to resolve customer problems and to achieve their satisfaction
- Collaborating with other departments to ensure the CRM strategy works well for every aspect of the business
- Keeping check and balance of field staff's daily activities
- Conduct customer surveys and taking corrective actions to improve on highlighted deficiencies
- Correction of services Data, as per the Team feedback.
- Issuance and Tracking of Preventive Services. Correction of services Data, as per the Team feedback. Supervise and Track Customer Data update.
- Account Management of each Customers .
- Tracking and Reporting frequent and repetitive Complaints.
- Tracking and logging Team response to internal and external Customers.
- Must Have good communication skills
Skills
Job Details
Limton Customer Care
LIMTON a century old name is the pioneer in the business of Time Management, Access Control and Auto Identification LIMTON Innovative Systems partners with its clients to deliver technically superior workforce management solutions by offering time and attendance, labor tracking, and data collection solutions. Utilizing hardware, software, and business processes, LIMTON?S solutions set out to empower customers to focus more on their core business, in turn simplifying the management of their workforce and business processes. LIMTON is an SI (system integrators) company, that focus to deliver business solutions rather selling hardware, with innovative attitude, customer focused sales strategies and satisfying after sales support, LIMTON has developed a vast clientele of over 7000, all over the Pakistan LIMTON has its central office in Karachi, and branch offices in Lahore and Islamabad, LIMTON venture with most of the leading international brand to deliver the state of the Art technologies in our region, and have been successful to be the sole and authorized distributors of those brands, ensuring the best level of support and innovation to its clients.
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