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Job Description

  • Must know all necessary details about Limton’s solutions to be able to convince client about importance of Annual Maintenance Contract
  • Must know all Limton advantages to be able to convince client about importance of Annual Maintenance Contract with Limton
  • Responsible to generate business through Annual Maintenance Contracts; new and/or renewals, as assigned
  • Keeps track of clients whose warranty/service contract is expiring in upcoming months
  • Collects services and complaint details being provided to the client from CRM Team/TL Hardware/TL Software
  • Prepares Annual Maintenance Contract proposals for the client(s) for new or renewal, as the case maybe
  • Sends the proposal to the client through fax/email/courier/by hand (all or any way required)
  • Ensures a good followup with client on phone and in written about receiving of Annual maintenance Contract proposal
  • Maintain track of follow up with current status.
  • Convinces client to enter / renew Annual Maintenance Contract in order to get continued services from Limton for installed solution
  • Arranges contract meetings of client with concerned Engineer (if required)
  • Ensures in-time receipt of approval from client for Annual Maintenance Contract to be able to provide them further services after warranty/contract expiry
  • Enters the contract details in database for sharing with other concerned colleagues
  • Ensures contract details are Updated in database so that concern can manage the required services/complaint rectification through  Support Staff
  • Ensures invoice generation for the Annual Maintenance Contract through coordination with Accounts Department
  • Responsible for recovery of payments from contracts’ accounts/clients
  • Responsible for recovery of Income Tax / Sales Tax Challans.
  • Must prepare and submit a monthly report showing all Annual Maintenance Contracts due & achieved alongwith payment status at each month end
  • Monitors and reports all matters of concern to Manager
  • Keeps monitoring the Annual Maintenance Contracts status to ensure its growing and clients are availing it with Limton
  • Incase required, works out strategies with inputs from seniors to attract the clients who are not availing Annual Maintenance Contract services from Limton

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
System Support Department
Job Location:
Bahadurabad, Karachi, Pakistan
Gender:
No Preference
Age:
22 - 45 Years
Minimum Education:
Bachelors
Degree Title:
BE / BS (Computer Science / Electronics) or MBA / BBA (majors in Marketing) with some Engineering/Technical background
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years (Minimum 1 year experience in client dealing)
Apply Before:
Dec 26, 2019
Posting Date:
Nov 26, 2019
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Limton Customer Care

Information Technology · 101-200 employees - Karachi

LIMTON a century old name is the pioneer in the business of Time Management, Access Control and Auto Identification LIMTON Innovative Systems partners with its clients to deliver technically superior workforce management solutions by offering time and attendance, labor tracking, and data collection ...Read More

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