Posted Oct 27, 2020 1 views
- To supervise, coordinate, facilitate all teams under techies
- To generate revenue from AMCs & in-house repairs
- To obtain AMCs of approx. 100% of the all machines sold by sales department
- Improve Installation & Commissioning time
- Improve cash flow, maximum recovery time is 30 days
- To design and implement a comprehensive reporting system of all individuals and department
- Performance evaluation of every individual on monthly basis in consultation with HR &on time
- Ensure Customer loyalty with Limton thru excellent services & customer loyalty programs
- Periodic training for HR development
- Ensure smooth and timely supply for parts & consumables thru advance forecast
- Tracking of field staff in the field to find their whereabouts to stop time leakage
- Implementation of complaint lodging system CRM at all levels and to provide suggestion in its improvement
- To ensure complaint response time of “next half” of the working days, at most
- Updating of AMC proposal considering latest market trends
- To design extended hours service program for management review for better resource utilization and reducing cost for outside traveling
- Electronic Coding of all Limton supplied equipment at customer place
- Improve remote support thru virtual solutions
- To coordinate sales department for an error free and on time installation of sold solutions
- Design and implementation of Customer follow-up program during warranty period to gain customer confidence thru excellent customer relation management
- Briefing of monthly reports to all management members focusing on performance, achievements, challenges etc
Job Details
Limton Customer Care
LIMTON a century old name is the pioneer in the business of Time Management, Access Control and Auto Identification LIMTON Innovative Systems partners with its clients to deliver technically superior workforce management solutions by offering time and attendance, labor tracking, and data collection solutions. Utilizing hardware, software, and business processes, LIMTON?S solutions set out to empower customers to focus more on their core business, in turn simplifying the management of their workforce and business processes. LIMTON is an SI (system integrators) company, that focus to deliver business solutions rather selling hardware, with innovative attitude, customer focused sales strategies and satisfying after sales support, LIMTON has developed a vast clientele of over 7000, all over the Pakistan LIMTON has its central office in Karachi, and branch offices in Lahore and Islamabad, LIMTON venture with most of the leading international brand to deliver the state of the Art technologies in our region, and have been successful to be the sole and authorized distributors of those brands, ensuring the best level of support and innovation to its clients.
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