This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Apr 19, 2021 12 views
PKR. 40,000 - 50,000/Month
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times and provide exceptional Customer Experience
- Responding promptly to customer inquiries, complaints, and queries
- Communicating with customers through various channels including Calls, Chats, Emails e.t.c.
- Acknowledging and resolving customer complaints and make necessary correspondence
- Logging the details in relevant CRM software and providing timely updates
- Upselling and conversion passive prospects into long term customers
- Warm and Cold calling to make sales as per provided targets
Requirements:
- Minimum Intermediate or Bachelors degree
- Previous call center experience (if applicable) is good to have
- Must be comfortable working in shifts
- Good verbal and spoken skills wrt to the English language
- Must be able to deal with pressure
We provide a very good working environment with good compensation.
Job Details
Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
May 02, 2021
Posting Date:
Apr 19, 2021
LiveChat Ltd
Information Technology · 101-200 employees - Lahore
pA Live Chat Service Company, who specialise in customer services in over 32 countries, majority being the US and U.K./p
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Mona Sharif
Senior Team Lead
Konext PVT. LTD
