Customer Support Representative

Lo-Cal Unverified

Lahore , Pakistan

Posted Mar 06, 2019 327 views Report Job

PKR. 25,000 - 30,000/Month

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Job Description

We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment.

Job description

·         * Responsible for answering all telephone calls and prioritizing said calls.

·         * Should have very good telephone etiquettes.

·         * Be knowledgeable of all services, facilities and products offered by the café

·         * Ensure correct posting in POS system for communication to the service and kitchen department.

·         * Able to perform all duties and tasks per the tasks required at the outlet.

·         * Ensure proper handover is given to the next shift

·       * Resolves product or service problems by clarifying the customer's complaint

·         * Determining the cause of the problem

·         Selecting and explaining the best solution to solve the problem

·         Following up to ensure resolution.

 

Job Details

Job Channel:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Apr 06, 2019
Posting Date:
Mar 06, 2019
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Lo-Cal

Hotel Management / Restaurants · 11-50 employees - Lahore

We provide counted calorie healthy meals. Based in DHA phase 4 FF,

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