We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment.
Job description
· Responsible for answering all telephone calls and prioritizing said calls.
· Should have very good telephone etiquettes.
· Be knowledgeable of all services, facilities and products offered by the café
· Ensure correct posting in POS system for communication to the service and kitchen department.
· Able to perform all duties and tasks per the tasks required at the outlet.
· Ensure proper handover is given to the next shift
· Resolves product or service problems by clarifying the customer's complaint
· Determining the cause of the problem
· Selecting and explaining the best solution to solve the problem
· Following up to ensure resolution.
We provide counted calorie healthy meals. Based in DHA phase 4 FF,