LONDON STAR TRAVEL is a well-known UK-based travel agency (Air tickets selling, Hajj and Umrah, and holiday packages) looking for Experienced Flight Sales agents (experience in a Travel agency) for an inbound international call center in Lahore.

Issuing tickets, date changes, flight cancellations, and re-issuance with Sound knowledge of manual fare Calculations if required to refund and Date Changes. Sound knowledge of PenAir travel industry software.

  1. Candidate must have Good English Communication skills.
  2. Candidate must have 2-5 years of experience in Hajj and Umrah campaign Uk.
  3. Candidate must have a grip on travel and tourism software             
  4.  Follow up for payment of all sales Services from the customer.
  5. Plan, describe, arrange, and also sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  6. Provide customers with brochures and publications containing travel information, like local customs, points of interest, or foreign country regulations.
  7. Stay up to date about visa policies, procedures, and documentation guidelines.
  8. Advising clients on suitable options as per their budget and requirements to cross-sell different tours, accommodation, transportation, and sightseeing
  9. Keep fully up to date with the latest information regarding future availability and the current status of all excursions and packages.
  10. Ensuring that complete detail is recorded according to the SOPs of the company in the system
  11. Keep in contact with clients before, during, and after the sale in order to make sure the quality of the services and increase the chances for repeat business.
  12. Good Geographical Knowledge i.e., City codes, Airport codes, Airline hub, Routing, Countries capital, etc. Interacting with the Airlines/ customers.

Skills Required

  1. Must have excellent customer dealing, and fluent English communication skills.
  2. Must have excellent typing skills and be able to work on Microsoft Office.
  3. The candidate must be well organized and possess an excellent work ethic.
  4. The nature of work will require handling customers from all over the United Kingdom via calls, emails, Web/WhatsApp chat, etc.
  5. Must have the ability to work independently and collaborate with other team members as needed
  6. Should have deep knowledge of GDS (Amadeus/Galileo/Sabre)

Note: Candidate must have Fluent English Communication skills otherwise don’t apply

Job Details

Total Positions:
2 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Davis Road, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years
Apply Before:
Sep 07, 2022
Posting Date:
Aug 08, 2022

Top Ten Travel

Travel/Tourism/Transportation · 1-10 employees - Lahore

London Star Travel

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