Apply For This Job


Job Description

Position Purpose

To assist & provide technical desktop support to students, staff & faculty at the Helpdesk and campus wide. 

Main Responsibilities

  • Troubleshooting IT software and hardware problems at the Helpdesk and around the campus, individually or as a team
  • Dealing with students and lab usage policies enforcement.
  • Provide technical support to students in computing labs (24*7), work in rotating shifts.
  • Taking phone calls, logging and assigning tickets at Helpdesk and providing appropriate solution to the users after office hours and on weekends
  • Record lectures and other events; facilitate web casting/recording requests after office hours and on weekends.
  • Following up calls in progress
  • Working with other IST members as and when required

Technical Skills

  • Troubleshooting expertise of common problems of different operating systems including Windows7, 8 & 8.1
  • Proficiency with computers and industry-related software, especially MS Office 2007, 2010, 2013 and office 365 including outlook express is required
  • Knowledge of network printing

 Other Skills

  • Pleasant telephone manner
  • Good English communication skills
  • Problem Solving approach

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Information Systems and Technology
Job Location:
No Preference
Minimum Education:
Bachelor (14 Years)
Degree Title:
Bachelor’s in Computing / Computer Science / IT from an HEC recognized university. Relevant IT industry certifications (A+, MOUS, MCSE etc.)
Career Level:
Minimum Experience:
Apply Before:
Sep 19, 2018
Posting Date:
Sep 14, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

LUMS-Lahore University of Management Sciences

Education/Training · 301-600 employees - Lahore

One of the largest universities of Pakistan, the Lahore University of Management Sciences (LUMS) is a world class academic institution with a proud history of achievement and ambitious plans for the future. The idea of establishing the university took root in the mind of Syed Babar Ali, Pro Chancell ...Read More

Similar Job Titles

Coke Fest Marketing Intern

ROZEE.PK, Lahore, Pakistan
Posted Nov 15, 2018


Posted Nov 20, 2018


Posted Oct 26, 2018

WordPress Intern

Progos Tech, Islamabad, Pakistan
Posted Nov 16, 2018
View All