• Improves customer service quality results by conducting surveys and studying, evaluating, and re-designing processes and establishing and communicating service metrics and monitoring and analyzing results.
  • Implements production, productivity, quality, and customer-service standards.
  • Contributes customer service information and recommendations to strategic plans and reviews.
  • Audits customer service procedures and trends and determines system improvements.
  • Answers customers’ questions, resolves problems, and maintains customer satisfaction by providing problem-solving resources.
  • Maximizes customer operational performance by providing help desk resources and technical advice.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Johar Town, Lahore, Pakistan
Gender:
No Preference
Age:
30 - 40 Years
Minimum Education:
Bachelors
Degree Title:
Marketing
Career Level:
Experienced Professional
Minimum Experience:
5 Years (Preferred industry Telecommunication/Call centers etcs)
Apply Before:
Dec 25, 2023
Posting Date:
Nov 24, 2023

Mama Organic

Personal Care and Services · 11-50 employees - Lahore

Who We Are Mama Organic is a company that provides 100% natural and organic products for your skincare.

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