We are seeking an outgoing, organized, and friendly customer service agent to join our team and provide top-notch service to customers through Emails and live chats. Also you will be required to handle some administrative tasks on as needed basis. A few examples of admin task are as follows: 

-Working with CRM

-Completing invoices

-Generating Orders

-Some research work etc.

In this role, you will interact directly with our customers to answer questions, solve problems, and maintain our company’s reputation for high-quality service. Since our customers are native English speakers, so it is very important that you write professionally and without grammatical mistakes.

You will work 9 hrs x 6 days a week, Mon-Sat. Working hours will be US business hours starting 6pm PKT. We'll provide all the training required for this position.   

Qualification & Must haves:

 - Bachler's degree.

- Internet and tech savvy.

- Minimum 2 years of Customer Support experience assisting international clients (preferably US).

- Excellent writing skills in English and grammar.

- Good command of Microsoft office (word and excel), Gmail, Slack.

- Must be thorough and pay attention to details.

- Great organizational skills.

- Must be easily trainable.

The shortlisted candidates will complete written test, those who pass the test will be eligible for interview.

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Nov 26, 2019
Posting Date:
Oct 25, 2019

Manage-At-Ease

Call Center · 11-50 employees - Lahore

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Support Agent

Nintex Softwares, Multan, Pakistan
Posted Mar 18, 2024

Customer Support Officer

iQualify UK, Karachi, Pakistan
Posted Mar 27, 2024

Customer Support Officer

I Gate Technologies, Islamabad, Pakistan
Posted Apr 16, 2024
View All
I found a job on Rozee!