Posted Jul 09, 2019
We are seeking an outgoing, organized, and friendly customer service agent to join our team and provide top-notch service to customers via email and live chat services. Also you will be required to handle some admin/data entry type work as needed.
In this role, you will interact directly with our customers to answer questions, solve problems, and maintain our company’s reputation for high-quality service. Since our customers are native English speakers, so it is very important that you write professionally and without gramatical mistakes.
You will work 9 hrs x 6 days a week, Mon-Sat. Working hours will be US business hours starting 6pm PKT. We'll provide training required for this position.
Qualification:
- Must have a Bacholer's degree.
- Must be Internet and tech savvy.
- Must have a minimum of 2 years of Customer Support experience assisting international clients (preferrably US).
- Must have excellent writing skills in English and grammar.
- Must have good command of Microsoft office (word and excel), Gmail.
- Must be thorough and pay attention to details.
- Must have great organizational skills.
- Must be easily trainable
The shortlisted candidates will complete short test, those who pass the test will be eligible for interview.
Job Details
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