Manager Strategic Sales

The role focuses on establishing and expanding the company’s presence within the corporate sector by generating new business opportunities and maintaining strong relationships with existing clients. The position requires delivering exceptional customer service to ensure client satisfaction and loyalty. The successful candidate will be responsible for managing sales of fixed broadband products, cloud computing, DICT, and M2M/IoT solutions to B2B customers. Collaboration with technical teams to develop tailored solutions that meet client needs is essential. Additionally, the role involves identifying new business ventures, enhancing revenue streams, and implementing strategies to retain customers and minimize churn.

Key Responsibilities

- Develop and maintain the company’s corporate sector presence to attract new business while retaining existing clients through superior customer service.
- Manage sales of fixed broadband products including Internet, Voice, DPLC, IPLCs, as well as cloud computing, DICT, and M2M/IoT solutions targeted at B2B segments.
- Collaborate closely with technical teams to design and deliver customized technical solutions aligned with client expectations and requirements.
- Identify new business opportunities and competitive advantages to create tailored solutions for corporate clients.
- Onboard revenue-generating customers and increase sales from the existing client base by maintaining high confidence levels through quality service.
- Achieve monthly sales targets as set by management and explore growth opportunities within the current client portfolio.
- Build and nurture new business relationships to expand the company’s market reach.
- Monitor and manage customer service operations to promptly address issues, leading to new referrals and client activations.
- Ensure revenue assurance by meeting management-assigned targets and actively working to increase revenue from both existing and prospective clients.
- Track corporate activations and disconnections regularly, analyze reasons for churn, and develop strategies to retain customers.
- Take necessary actions to resolve service, billing, or other issues that may negatively impact customer satisfaction and loyalty.

Required Qualifications

- Proven experience in sales management within the telecommunications or IT sector, particularly with fixed broadband and cloud-based solutions.
- Strong understanding of B2B sales processes and corporate client management.
- Ability to work effectively with technical teams to create and deliver customized solutions.
- Demonstrated success in meeting or exceeding sales targets and driving new business development.
- Excellent communication and interpersonal skills to build and maintain client relationships.
- Strong problem-solving skills with a proactive approach to customer retention and churn prevention.
- Ability to analyze customer data and feedback to inform strategic decisions.

Preferred Qualifications and Benefits

- Experience with DICT and M2M/IoT solutions is highly desirable.
- Familiarity with revenue assurance and customer service management in a corporate environment.
- Opportunities for professional growth within a dynamic and technology-driven company.
- Exposure to cutting-edge solutions in broadband, cloud computing, and IoT sectors.

This position offers a challenging yet rewarding opportunity to contribute to the company’s growth by leveraging technical knowledge and sales expertise to serve corporate clients effectively.