Posted Nov 06, 2025 55 views
Aga Khan University (AKU), a prestigious private international institution established in Pakistan in 1983, invites applications for the position of Manager in its Student Counselling and Wellness Office based in Karachi. Known for its excellence in health and higher education across developing regions, AKU is dedicated to creating an inclusive, respectful, and safe environment for all community members. The Manager will lead mental health and wellness initiatives, fostering a supportive campus culture that enhances student well-being and resilience.
Key Responsibilities
Reporting directly to the Director of the Student Counselling and Wellness Office, the Manager will oversee the strategic planning, implementation, and coordination of mental health and wellness programs university-wide. This includes contributing to policy development to effectively translate the department’s vision into impactful wellness initiatives. The role requires designing and delivering culturally sensitive programs that raise mental health awareness, reduce stigma, and support student success.
Operational responsibilities include managing budgeting, financial planning, and resource allocation to ensure efficient service delivery. The Manager will supervise and mentor counselling and support staff, upholding high standards of care, confidentiality, and compliance with ethical and safeguarding policies. Preparing detailed reports and program evaluations based on data and stakeholder feedback will inform ongoing improvements.
The Manager will also integrate technology and digital tools to enhance student engagement and increase accessibility to services. Providing direct crisis support and timely intervention for students in distress is a critical function. Additionally, the role involves designing workshops, seminars, and awareness campaigns to improve mental health literacy and resilience on campus. Developing educational content for wellness campaigns across digital and social media platforms is essential.
Training faculty and staff to enhance early identification and referral of students facing mental health challenges will be another key responsibility. Collaboration with student organizations, academic departments, and external partners will strengthen wellness programming. The Manager will also oversee crisis response protocols to effectively manage student emergencies.
Required Qualifications
Candidates must hold a Master’s degree in Clinical, Counselling, or Educational Psychology, Educational Management, Health Administration, or a related discipline. Training and experience in psychotherapy or counselling are strongly preferred. A minimum of five years’ experience in student wellness, mental health services, or health/education program management is required, preferably within a higher education setting.
Proven leadership experience, including staff supervision, budgeting, and program coordination, is essential. Candidates should demonstrate strong skills in data analysis, report writing, and evidence-based planning. Experience in leveraging technology and innovation to improve service delivery and engagement is important.
Excellent communication, interpersonal, and crisis management skills are necessary. The ability to work sensitively with diverse student populations while maintaining confidentiality and professional ethics is critical. Creativity, adaptability, and a commitment to continuous improvement and student-centered service are highly valued.
Comprehensive employment reference checks will be conducted as part of the selection process.
This is a full-time, regular position based in Karachi within the Aga Khan Hospital & Medical College organization. The application deadline is November 19, 2025.
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