Customer Support Executive at Marham based in Lahore. Said associates will communicate courteously with the customers for resolving queries effectively & efficiently and improving the customer experience.
Responsibilities:
- Respond efficiently to customer queries with accurate information.
- Finding resolution of customer queries by interacting with the concerned departments and getting back to the customers with solutions.
- Providing information to customers regarding company's product and services.
- Work for better customer service and continuous quality improvement.
- Meeting targets and customer service/experience related KPI's
Requirements:
- Graduates preferred.
- 6 months to 2 years' experience in customer service.
- Excellent written English communication and interpersonal skills
- Good analytical skills in reading and listening.
- Proficient computer skills including experience with Microsoft Office.
Salary will be market competitive plus incentives.
Job Details
Marham is Pakistan's most trusted platform to Find, Book and Consult Doctors. It provides online video consultation, Book your appointment on one click, 12/7 best customer services, Online medicine delivery, Lab tests home sampling, Special deals, Free forum where specialists answer your queries within minutes.
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