Responsibilities:

  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Replace parts as required.
  • Support the roll-out of new applications.
  • Set up new users' accounts and profiles and deal with password issues.
  • Respond within agreed time limits to call-outs.
  • Prioritise and manage many open cases at one time.
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers.
  • Test and evaluate new technology.
  • Conduct electrical safety checks on computer equipment.
  • Supporting day to day operations of our computer network.
  • Keep in check the data and internet usage of employees. 

Qualifications

  • BE Software Engineering.
  • At least 1-3 years of relevant work experience.
  • Ability to work in Night Shifts.
  • Ability to multitask, organize, and prioritize work.

What makes you Stand out.

  • Prior experience as an IT Specialist.
  • Experience with CRM software like Salesforce or VinSolutions Connect.

What do we Offer

  • Market Competitive Salary.
  • Health Allowance after probation period is cleared.
  • Friendly Working environment.
  • Transport for female employees.
  • Safe Office space.
  • Paid Training
  • Paid Leaves.

Job Details

Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BE Software Engineering , BS IT, BS CS
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
May 30, 2021
Posting Date:
Apr 29, 2021

MAAS BPO SMC (PVT) LTD

Call Center · 101-200 employees - Islamabad, Rawalpindi

.MAAS BPO

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