Posted Aug 11, 2018 3 views
· Manage daily Front of the House and Back of the House Branch operations
· Deliver superior service and maximize customer satisfaction
· Respond efficiently and accurately to customer complaints
· Appraise staff performance and provide feedback to improve productivity
· Estimate future needs for goods, kitchen utensils and cleaning products
· Ensure compliance with sanitation and safety regulations
· Manage restaurant’s good image and suggest ways to improve it
· Control operational costs and identify measures to cut waste
· Create detailed reports on weekly, monthly and annual revenues and expenses
· Promote the brand in the local community through word-of-mouth and restaurant events
· Recommend ways to reach a broader audience (e.g. discounts and social media ads)
· Train new and current employees on proper customer service practices
· Implement policies and protocols that will maintain future restaurant operations
Job Details
Master Road Corporation(MRC)
Master Road Corporation(MRC)
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