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Job Description

·  Manage daily Front of the House and Back of the House Branch operations

·  Deliver superior service and maximize customer satisfaction

·  Respond efficiently and accurately to customer complaints

·  Appraise staff performance and provide feedback to improve productivity

·  Estimate future needs for goods, kitchen utensils and cleaning products

·  Ensure compliance with sanitation and safety regulations

·  Manage restaurant’s good image and suggest ways to improve it

·  Control operational costs and identify measures to cut waste

·  Create detailed reports on weekly, monthly and annual revenues and expenses

·  Promote the brand in the local community through word-of-mouth and restaurant events

·  Recommend ways to reach a broader audience (e.g. discounts and social media ads)

·  Train new and current employees on proper customer service practices

·  Implement policies and protocols that will maintain future restaurant operations

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Jail Road, Lahore, Pakistan
No Preference
25 - 35 Years
Minimum Education:
Bachelor (14 Years)
Career Level:
Experienced Professional
5 Years - 8 Years (Work experience in renowned food chain / cafe will be preferred)
Apply Before:
Aug 16, 2018
Posting Date:
Aug 11, 2018
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Master Road Corporation(MRC)

Travel/Tourism/Transportation · 11-50 employees - Lahore

Master Road Corporation(MRC)