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Posted Jan 21, 2021 72 views
- To maintain a positive, empathetic and professional attitude toward customers at all times.
- Respond promptly to customer complaints and inquiries under the directions from zonal office.
- Ensure customer satisfaction and provide professional customer support.
- To communicate with customers through various channels and maintain the record of all complaints.
- Knowing company products inside and out so that you can answer customer queries and questions.
- To keep the records of customer complaints, interactions, transactions and comments and report the same to zonal office.
- To communicate and coordinate with colleagues for smooth functioning routine work.
- Providing feedback on the efficiency of the customer service processes.
- Managing the team of subordinates, approve their leave application, expenses, outdoor duties etc.
- To look after office matters in the absence of zonal Incharge.
- To get feedback from the dealers about CCC staff working and attitude and report to zonal officer.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Feb 22, 2021
Posting Date:
Jan 21, 2021
Master Tiles & Ceramic Industries Limited
Fast Moving Consumer Goods (FMCG) · 2001-2500 employees - Rawalpindi
ppMaster Beverages and Food Limited/p/p
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