This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
PKR. 25,000 - 35,000/Month
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CloseJob Description
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Gender:
No Preference
Age:
18 - 50 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year ((Proficient in relevant computer applications and call center systems, knowledge of sales principles and methods))
Apply Before:
May 20, 2017
Posting Date:
Apr 21, 2017
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Matrix Solutions
Call Center · 11-50 employees - Lahore
Matrix Solutions is a customer focused software house in Pakistan delivering high quality added software solutions within a short time frame. Matrix Solutions has a long list of successfully delivered software solutions for several clients in diversified business domains. Matrix Solutions aligns i ...Read More
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