Please turn on your javascript Call Centre Executive Job, Lahore, Matrix Solutions - ROZEE.PK
  1. Home
  2. Client Services & Customer Support
  3. Call Centre Executive

Call Centre Executive

Matrix Solutions Unverified

Lahore, Pakistan

Posted Apr 21, 2017 541 views

PKR. 25,000 - 35,000/Month

Apply For This Job

Close
or
Upload CV

Job Description

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills

Customer services, Multi-Tasking, customer focus, Verbal and Written Communication Skills, Problem Analysis, building relationship, Stree Tolerance

Job Details

Industry:
Call Center
Functional Area:
Client Services & Customer Support
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Egerton Road, Lahore, Pakistan
Gender:
No Preference
Age:
18 - 50 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year ((Proficient in relevant computer applications and call center systems, knowledge of sales principles and methods))
Apply Before:
May 20, 2017
Posting Date:
Apr 21, 2017
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Matrix Solutions

Call Center · 11-50 employees - Lahore
Follow

Matrix Solutions is a customer focused software house in Pakistan delivering high quality added software solutions within a short time frame. Matrix Solutions has a long list of successfully delivered software solutions for several clients in diversified business domains. Matrix Solutions aligns i ...Read More

Similar Job Titles

Call Centre CRM Executive

Axis Recruitment Ltd, Lahore, Pakistan
Posted Jun 01, 2017

Call Centre Executive

White Milk Product Industries (pvt) Ltd., Sehwan, Pakistan
Posted May 25, 2017

Call Centre Executive

PAK direct, Karachi, Pakistan
Posted May 25, 2017