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Customer Services Representative

Karma Software Solutions

Lahore , Pakistan

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Posted Feb 25, 2020 6 views

PKR. 35,000 - 40,000/Month

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Skills

Relations Management عمليات خدمة العملاء الالتزام بخدمة العملاء رعاية العميل

Job Details

Industry:

Services

Functional Area:

Client Services & Customer Support

Total Positions:

3 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

3 Years

Apply Before:

Mar 25, 2020

Posting Date:

Feb 25, 2020

Karma Software Solutions

Services · 11-50 employees - Lahore

Looking for cutting-edge solutions, whether you are a startup, global organization, or an established brand? With 50+ software engineers and IT experts, we can make it possible for you.