• Determine customer service quality standards by studying outbound and inbound calls.
  • Have a strong check on calls and Emails made by representatives and give them feedbacks accordingly.
  • Provide feedback to Manager and CEO by monitoring calls and emails.
  • Evaluate customer service approaches by rating the effectiveness of service representatives providing quality ratings

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Feb 04, 2020
Posting Date:
Jan 03, 2020

Karma Software Solutions

Services · 11-50 employees - Lahore

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