We are looking for fresh and experienced individual with great verbal communication skills, for national and international calls projects/campaigns
To be a part of our company, you should:
• Must be able to understand, read English Must have good communication skills.
• Must be able to work and achieve company given targets.
• Have impeccable experience
• Must have a professional telephone manner.
• Excellent customer service skills.
• Good planning and written communication skills.
• Deal with different levels of people.
• Excellent selling, communication and negotiation skills.
Duties:
• Managing incoming calls and Customer Service Inquires.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Answering telephone calls.
• Delivering a high level of professional customer service at all times.
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