Posted Mar 14, 2019
The credit controller is responsible for managing the debts of a business. The credit controller reports directly in to the Credit Control Manager (UK) and liaises closely with them to deliver an accurate and efficient credit control review. This role requires building and maintaining strong relationships with UK based customers to ensure the smooth running of accounts. The credit controller is a key figure in supporting the financial function of a business.
The credit controller must demonstrate a pro-active approach to collections and develop a rapport with customers, thus ensuring the customer stays within agreed terms.
· Taking a proactive role in managing and collecting customer debts of your specific ledger
· Ensuring that invoices are paid in a timely manner and according to their terms, thus ensuring that cash flows smoothly
· Effectively chasing outstanding debts by telephone and email
· Recording chase history and agreed payment time scales on the system
· Allocating cash received to the correct accounts on a daily basis
· Liaising with customers, Depot Managers and UK Manager re debt / customer queries
· Proactively resolving and monitoring any queries raised in a timely manner
· Constant liaison with Depot Managers and Roundsmen re the collection of debt
· Monitoring customer accounts on a regular basis to minimise aging of overdue debt
· Escalating non payment customers as per Group policy
· Identifying changes in the payment patterns and proposing action to be agreed by UK Manager
· Working with UK Manager to negotiate re-payment plans if required
· Ensuring weekly deadlines / targets are met
· Preparing statements, client status reports and all relevant information as required
· Regular reporting of collections against targets
· Preparing weekly commentary – targets vs actual collection
· Ad hoc reporting as and when requested by UK Manager
· Maintaining clear and proactive communication with UK Manager
Skills
Job Details
Medina Freshways
The business was originally started in 1980 by Sardar Hussain and his family and in 1992 Medina Dairy Ltd was established to focus on the supply of milk and bread operating from depots across London and Birmingham.
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