Posted Oct 23, 2019 2 views
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations and other queries:
- Act as a company gatekeeper.
- Resolve customer assertion problem or reason for calling.
- Resolve customer complaints via phone or e-mail.
- Use telephone line and e-mails to reach out to customers and verify account information.
- Assist with placement of orders, refunds or exchanges.
- Advise on Company information.
- Suggest solutions when a product malfunctions and assist accordingly.
- Attempts to persuade customer to reconsider cancelation.
- Work with customer service manager to ensure proper customer service is being delivered.
Skills
Job Details
Medina Freshways
The business was originally started in 1980 by Sardar Hussain and his family and in 1992 Medina Dairy Ltd was established to focus on the supply of milk and bread operating from depots across London and Birmingham.
What is your Competitive Advantage?
Similar Job Titles
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ali Aziz
CEO
Shopistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
