Apply For This Job

Close
or

Job Description

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations and other queries:

  • Act as a company gatekeeper.
  • Greet customers warmly and ascertion problem or reason for calling.
  • Resolve customer complaints via phone or e-mail.
  • Use telephone line and e-mails to reach out to customers and verify account information.
  • Assist with placement of orders, refunds or exchanges.
  • Advise on Company information.
  • Suggest solutions when a product malfunctions and assist accordingly.
  • Attempts to pursuade customer to reconsider cancelation. 
  • Work with customer service manager to ensure proper customer service is being delivered. 

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Male
Age:
25 - 40 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Oct 21, 2017
Posting Date:
Oct 06, 2017
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Medina Dairy Limited

Food & Beverages · 301-600 employees - Islamabad

The business was originally started in 1980 by Sardar Hussain and his family and in 1992 Medina Dairy Ltd was established to focus on the supply of milk and bread operating from depots across London and Birmingham.

Similar Job Titles

Customer Service Executive

SGS Pakistan Pvt Ltd, Multiple Cities, Pakistan
Posted Jun 11, 2018

Customer Service Representative

Confidential , Karachi, Pakistan
Posted Jun 14, 2018

Customer Service Representative

National Links, Bahawalpur, Pakistan
Posted Jun 08, 2018

Customer Service Representative

CENIT Inc, Karachi, Pakistan
Posted May 31, 2018
View All
I found a job on Rozee!
Rozee Career Talks