• Responsible for acting as a liaison between customers and companies.
  • Assists with complaints, orders, errors, account questions, billing, cancelations and other queries:
  • Resolve customer assertion problem or reason for calling.
  • Resolve customer complaints via phone or e-mail.
  • Use telephone line and e-mails to reach out to customers and verify account information.
  • Assist with placement of orders, refunds or exchanges.
  • Advise on Company information.
  • Suggest solutions when a product malfunctions and assist accordingly.
  • Attempts to persuade customer to reconsider cancelation
  • Work with customer service manager to ensure proper customer service is being delivered.

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
24 - 28 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Oct 15, 2022
Posting Date:
Oct 10, 2022

Medina Freshways

Food & Beverages · 11-50 employees - Rawalpindi

The business was originally started in 1980 by Sardar Hussain and his family and in 1992 Medina Dairy Ltd was established to focus on the supply of milk and bread operating from depots across London and Birmingham.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Service Representative

T XPERT, Lahore, Pakistan
Posted Apr 22, 2024

Customer Service Representative

Homazing, Karachi, Pakistan
Posted Apr 23, 2024

Customer Service Representative

Tech Zync, Rawalpindi, Pakistan
Posted Apr 22, 2024

Customer Service Representative

Kohinoor Apparel, Sialkot, Pakistan
Posted Apr 23, 2024
View All
I found a job on Rozee!