Posted Nov 06, 2021 5 views
- Taking ownership of customer issues reported and seeing problems through to resolution
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
- Installation, Configuration expertise in Network OS and APPs and software’s and tools, virtualization/VMware.
- Hands on Experience of Server Hardware. Storage, Tape Library.
- Hands on Experience of multiple OS like Windows, Linux Servers.
- Good verbal & written communication skills.
- Deployment and understanding of system infrastructure.
- Monitoring & maintenance of deployed systems and accessories.
- Scheduled backup of all system devices.
Skills
Job Details
Mega Plus Pakistan
MEGAPLUS is one of the largest and technology solution providers in Pakistan. After great success in Pakistan MEGAPLUS successfully expanded its presence and commenced operations in Afghanistan, Dubai, Malaysia and Kenya. We offer wide range of technology and products, starting from the very basic homes appliances to PC’s, Laptops, Printers, Workstations, Enterprise Server Storage, Network Security, Biometric solutions, Software, Siem and Cloud solutions leading to establishing entire Labs and Data Centers. Our portfolio touches end to end IT solutions. MEGAPLUS has the highest year-to-year growth rate in all the solutions we provide. We are Distributors, Premium, Titanium, Teir 1, Gold partners of many brands. You name it we have it! And even if we don’t have it, we hold the expertise to get it for you. Our company comprises of highly expert certified engineers and tech geeks. We make sure we train the best solution architects in the country who can mold themselves accordingly to the ever changing technology. OUR diversified customer base touches every tier and every field. Be it Corporate, Government/Semi Government, NGO’s, Health Care, FSIs, Education sector & Telcos. We are known for our pro-active services. We assure you that we are the best choice for you!
What is your Competitive Advantage?
Similar Job Titles
Senior Manager IT infrastructure
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
