Posted Apr 09, 2021 10 views
We are looking for an enthusiastic candidate with excellent communication and organizing skills and a sound on knowledge on IT equipment(Desktops, Laptops, Printers, Servers, Network etc)
Main responsibilities:
- Co-ordinate the activities of the Technical Support team to ensure an effective support service for all MEGAPLUS Customers.
- Escalate all service issues to the Technical Support Manager.
- Work collaboratively with other members of the Technical Services team to develop and deliver long-term solutions to meet user needs.
- Participate in training and team development activities to update skills and knowledge.
Job Details
Mega Plus Pakistan
MEGAPLUS is one of the largest and technology solution providers in Pakistan. After great success in Pakistan MEGAPLUS successfully expanded its presence and commenced operations in Afghanistan, Dubai, Malaysia and Kenya. We offer wide range of technology and products, starting from the very basic homes appliances to PC’s, Laptops, Printers, Workstations, Enterprise Server Storage, Network Security, Biometric solutions, Software, Siem and Cloud solutions leading to establishing entire Labs and Data Centers. Our portfolio touches end to end IT solutions. MEGAPLUS has the highest year-to-year growth rate in all the solutions we provide. We are Distributors, Premium, Titanium, Teir 1, Gold partners of many brands. You name it we have it! And even if we don’t have it, we hold the expertise to get it for you. Our company comprises of highly expert certified engineers and tech geeks. We make sure we train the best solution architects in the country who can mold themselves accordingly to the ever changing technology. OUR diversified customer base touches every tier and every field. Be it Corporate, Government/Semi Government, NGO’s, Health Care, FSIs, Education sector & Telcos. We are known for our pro-active services. We assure you that we are the best choice for you!
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