PPM HUB Coordinator

General Position Summary

PPM Hub Coordinator will be responsible for overall management of the hub and its related functions. S/he will provide operational and implementation support for roll out of PPM Hub at all levels i.e. district, regional, and central, of the TB Program in close coordination with Senior Technical Advisor Health, Senior Program Manager and PPM Coordinator. S/he will be responsible to keep close liaison with Mercy Corps sub-recipients. 

S/he will organize monthly meetings (remote) with PPM Hub staff and implementation partners/ sub-recipients (SRs) to review data completeness, discuss issues and challenges in implementation of PPM, support in troubleshooting and efficient response to the field teams and maintain close coordination with the technical team and data management unit. S/he will strengthen the capacity of the program team and of implementing partners to implement PPM Hub as per the operational and technical guidelines.

 Essential Job Responsibilities:

• Supervise the development of PPM TB Case Management and Coordination Hub (TB MAtCH) structure in coordination with TB Program Technical and M&E team, Data management team and IT unit and under the supervision of Project Manager.
• Coordinate with technical units within Mercy Corps Pakistan team to get the requirement of all the components of the TB program and incorporate them in PPM HUB.
• Work closely with the vendor to ensure development of PPM Hub, including hiring of staff as per the agreed timelines
• Develop ToRs of the PPM Hub staff as per the project requirement
• Ensure timely training and refresher trainings of staff including counselors based in PPM Hub
• Develop an operational plan for roll out of PPM HUB in all areas of TB program implementation in the private sector.
• Develop a training plan, organize and facilitate the orientation of country staff and staff of implementing partners on PPM HUB and its operations.
• Ensure overall implementation of PPM HUB component and provide operational support to related activities in close coordination with TB program staff and implementing partners 
• Supervise the PPM HUB staff on daily bases and make sure that the staff are working as per ToRs. Maintain a dashboard of PPM HUB daily activities i.e., calls received, complaints recorded, advocacy messages communicated etc. and share weekly updates with the project manager
• Close follow-up with sub-recipients on the in-person follow-up of the patients by District Field Staff in case of no contact with TB patients via PPM HUB or refusal of treatment and lost to follow-up. 
• Work closely with MIS Coordinator TB Program and Senior IT and Apps Management Officer to ensure that all new digital tools/apps are linked with PPM HUB and DHIS2.
• Ensure that the PPM HUB functions according to the requirement and communicate to the concerned units in case of any issue.
• Present PPM Hub in meetings with the donor, partners and at other forums. 
• Attend/organize coordination meetings as required 
• Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
• Contribute to project design and new initiatives 
• Any other task assigned by the supervisor

 Accountability

Reports Directly To: Project Manager DEPP-TB

Works Directly With: Media and Comms Specialist, Project Manager, Manager M&E and Data Management, Coordinator Data Management, MIS Coordinator, IT Unit, MEL Manager, Finance and Operations teams.

Knowledge and Experience 

• Possess a Master in Management or Business Administration or Public Health or a related discipline with at least three to five years of experience.
• Excellent coordination and communication skills with proficiency in the use of web technologies and applications, DHIS2 and other products and dashboards, statistical software and other standard office software such as Excel and Word are required.
• Have a good command of public health data, technical, analytical and development skill set.
• Experience of TB program and donor reporting is required
• Experience of conducting capacity building workshops and high-level dissemination events
• Works well under pressure and meets tight deadlines.
• Highly computer literate with capability in latest digital technology
• Proven social media and networking expertise.
• Experience working with an INGO will be a plus. 

Only shortlisted candidates will be called for an interview. The organization reserves the right to accept or reject any or all CV(s) without assigning any reason.  

We are an equal opportunity employer and Females are strongly encouraged to apply