Program Officer

Program / Department Summary:

In response to the COVID-19 crisis, Mercy Corps Pakistan through the support of National TB Control Program (NTP) funded by The Global Fund support is implementing a multiyear grant “Contribute towards the response to COVID-19 and to mitigate the impact of the pandemic on the fight against HIV, tuberculosis and malaria, and strengthen health and community systems in Pakistan” in 11 districts of the country. The goal of the program is to curtail the effects of COVID-19 pandemic on TB, HIV/AIDS and Malaria control programs in the country through improved WASH facilities in selected health facilities, implementation of Infection Prevention and Control (IPC) measures, and increased awareness of COVID-19 risks and prevention.

The activities will focus on: 1) improving access to public health services, including safe health facility WASH access and basic PPE for healthcare facility staff, 2) capacity building of healthcare workers on IPC and development of guidelines of bi-directional screening, for both COVID-19 and TB, and 3) support Common Management Unit (CMU) in tailoring and disseminating accurate and timely information about COVID-19 in local languages to increase awareness of COVID-19 risks and prevention.  

While implementing the program, Mercy Corps will ensure Do No Harm in its activities. One of the major risks involved in the program is exposure of Mercy Corps and healthcare facility staff as well as program participants to COVID-19, which will be mitigated by providing guidance and orientation to Mercy Corps in-country staff, the healthcare facility staff and program participants.

General Position Summary:

The Program Officer will assist the Program team in the implementation and management of all aspects of the WASH and IPC training activities in the program that targets 11 districts of the country. Program Officer will provide the overall event management, planning, organizing, reporting and coordination of WASH and IPC activities. This position is based in Islamabad and supports the Project Manager in day-to-day activities and documentation for operations and finance sections. The scope of work includes points but is not limited to the below points.

Essential Job Functions:

Program Officer responsibilities include:

• Communicating with managers to identify training needs and mapping out development plans for teams and individuals.
• Managing, developing, coordinating, and supporting all project-related events and training arrangements.
• Lead field activities related to administrative and IPC/WASH training arrangements in the relevant district.
• Responsible for the coordination at the field level and assisting SPO IPC & RCCE and WASH for successful implementation of the project activities.
• Coordination with field staff for daily and biweekly reporting.
• Host training and support trainers for smooth execution of training activities.
• Initiate the process for necessary procurement for the training and other events.
• Provision of all required verification documents (MoVs) to the finance and admin team.
• Support and coordinate with M&E officers for the monitoring of ongoing activities in the field.
• Preparation of different tools like attendance sheets, formats etc. for training activities.
• Maintain training records and other related documents/files at the office level.
• Support M&E team and SPO IPC in data management for the feedback forms, pre and post-test for training participants and sessions.
• Support SPO WASH in ensuring strong coordination with stakeholders.
• Frequently travel to project sites.
• Support the Project Manager in the day-to-day activities and any other relevant duties as assigned by the Project Manager. 

Skills:

• Adequate knowledge and experience as an administrative, event management, coordination, training facilitator or similar role.
• Hands-on experience coordinating multiple training events in a field and corporate setting.
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).
• Advanced organizational skills with the ability to handle multiple assignments.
• Strong communication, management, and reporting skills.

Accountability:

Reports Directly To: Project Manager-C19

Works Directly With: The Senior Program Officer IPC/WASH, Project Assistant, M&E Officer and District Field Supervisors and in close coordination with Procurement, Logistic and Finance departments.

Knowledge and Experience:

• Master’s in social sciences, development studies, management sciences, computer sciences or any other relevant discipline
• At least three years of relevant role experience in NGO, development sector or any other organization.
• Experience in public health programs and specifically health emergency programs is an asset. Fluency in written and spoken English, and excellent writing skills.
• Must be proficient in computers, especially MS Office.
• Excellent time management skills and knowledge of financial matters and procurement procedures will be an asset.

Only shortlisted candidates will be called for an interview. The organization reserves the right to accept or reject any or all CV(s) without assigning any reason.

We are an equal opportunity employer and Females and differently abled persons are strongly encouraged to apply.