Department Manager - Support Checkout

METRO Cash & Carry Pakistan Verified

Lahore , Pakistan

Posted Oct 06, 2016 634 views

PKR. 35,000 - 50,000/Month

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Job Description

Major duties:

  • Reconciling of reports from GMS with cash and credit
  • Scheduling of cashiers in their shifts
  • Complete management of check out – floor operations which will include Cash tills and End control
  • Ensuring smooth implementation of Customer service, within the department
  • Training of cashiers along with their further development within the same field


Customer Management:

  • Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.

Team Management:

  • Coach and train team members on existing and new concepts, technology and  functionality to pave their way towards the successful achievement of the functional objectives of the team, thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude.
  • Monitor performance of all team members in order to identify the difference between expected level of productivity and actual productivity.
  • Review and approve all the operational activities of team members.
  • Keep motivation level high among all team members to bring the best out of them.
  • Keep a conducive and learning environment among all team members in order to ensure a healthy, friendly, productive and supportive environment.
  • Ensure that each member is adhering to the policies and procedures announced by the management.

To carry out any instructions/task given by the line manager and/or seniors.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Thokar Niaz Baig, Lahore, Pakistan
No Preference
Minimum Education:
Bachelor (14 Years)
Degree Title:
Minimum Experience:
3 Years
Apply Before:
Nov 06, 2016
Posting Date:
Oct 06, 2016
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Metro Cash & Carry this name stands for one of the great success stories in modern commerce. The unique wholesale business-to-business model of Metro Cash & Carry is focused only towards professional customers such as hotels, restaurant, caterers as well as small and mid-sized retailers. Metro Cash ...Read More