Shop Supervisor - Franchise

METRO Cash & Carry Pakistan Verified

Lahore , Pakistan

Posted Oct 06, 2016 608 views

PKR. 20,000 - 30,000/Month

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Job Description

•Following and optimizing the economic results of the store

•Organizing and managing team work

•Operational processes check

•Stock maintenance

•Customer services

•Organizing regular inventories of the store

Customer Management:

•Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions.

•Keep a contact with customers on regular bases to understand their needs and expectations, and to know best customers personally.

Operations Management:

•Shop’s performance check on regular bases to ensure smooth operations including the following

•Operational processes and procedural checks

•Seasonal activities planning check

•Security tasks management

•Ensure the following on the floor  (PSPSPP)

•Ensure that each representative welcome customers while ensuring the following.

•Shelf management

•Staff planning: definition of priority according to sales

•Organization of storage

•“Planogram implementation”: lay-out, etc.

•Gap checking

•Replenishment: replenish first A and promotional products (including end-caps), products with higher rotations/ turnover, FIFO, diligent check of expired dates, etc.

•Ensure that stock maintenance by continuous monitoring of inventory, shrinkage, create the optimum stock performance in quality, quantity and safety targeting customer segments and following the company strategy

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Thokar Niaz Baig, Lahore, Pakistan
No Preference
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Nov 06, 2016
Posting Date:
Oct 06, 2016
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Metro Cash & Carry this name stands for one of the great success stories in modern commerce. The unique wholesale business-to-business model of Metro Cash & Carry is focused only towards professional customers such as hotels, restaurant, caterers as well as small and mid-sized retailers. Metro Cash ...Read More