Posted Sep 09, 2021 4 views
- Dealing directly with the customers either through telephone, electronically or even face-to-face if required.
- Responding promptly to the customer inquiries in order to resolving them
- Handling and resolving the customer complaints for the benefit of the organization
- Obtaining and evaluating all appropriate information needed for handling the inquiries and complaints with regard to the products and services.
- Performing the customer verifications and processing orders, applications, forms and requests
- Directing the requests and solving the unresolved issues to the customer accounts.
- Keeping customer interaction and transaction records and also recording the queries, comments and complaints
- Recording details of the actions taken and managing the administration
- Communicating and coordinating with the several internal departments
- Interacting with the customers, processing information and providing them with the required data for best results.
Job Details
Millennium Group
Shandar is a plastic manufacturing company, specialize in water tanks that offer a portable and secure option for water storage needs. We are an offshoor of the renowned Millennium Group that has factories located in Punjab and Balochistan and is trusted for serving thousands of customers. We are also known to rank amongst the top high quality manufacturers of PP bags in Pakistan that meet the demand of customers all over the country. For the past 40 years, we have been providing the best solutions in plastic product manufacturing, and with Shandar, we continue that legacy
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