Posted Jun 01, 2026 234 views
- Drive end-to-end development and lifecycle management of digital banking products across payments, onboarding, account servicing, and ecosystem services, ensuring alignment with business goals, regulatory requirements, and customer needs.
- Lead product strategy through roadmap ownership, stakeholder collaboration, and data-driven optimization using KPIs, user analytics, and experimentation to improve growth, experience, and operational efficiency.
- Drive end-to-end design, launch, and evolution of digital banking products across payments, customer acquisition, account servicing, and integrated ecosystem capabilities in close collaboration with Engineering, Business, Customer Experience, Risk & Compliance, Operations, and other stakeholders.
- Own and manage the product roadmap, ensuring alignment with business objectives, customer needs, and long-term platform scalability.
- Define, monitor, and continuously improve key performance indicators including success rates, conversions, customer satisfaction, retention, and operational efficiency.
- Develop and manage strategic relationships with payment processors, fintechs, banks, regulators, and other financial institutions to enable ecosystem expansion.
- Ensure compliance of products, processes, and operations with applicable local and international regulatory and scheme requirements.
- Translate business requirements into detailed product artifacts including BRDs, PRDs, user journeys, and functional specifications.
- Collaborate with technology teams through development lifecycle, including solution design, UAT, production rollout, and post-launch optimization.
- Apply data-driven decision making, leveraging user behaviours analytics, funnels, and A/B testing to identify opportunities for feature development and product enhancements.
- Identify new product opportunities and enhancements by analysing customer behaviours, market trends, and competitive landscape to improve user experience and operational efficiency.
- Ensure reliability, security, and performance of payment and transaction flows, including monitoring failure points, fraud risks, and system dependencies.
- Education: Bachelor s degree in Business, Marketing, Computer Science or a related field (Master s degree or MBA in Finance, Marketing or CS is a plus).
- Experience: 5 7 years of practical experience in digital banking domain in a reputed bank with exposure to payment products such as online payments, POS acquiring, payment schemes, virtual cards, and payment gateway solutions.
- Strong commercial acumen with analytical and problem-solving skills.
- Understanding of regulatory and compliance requirements.
- Excellent understating of evolving payment landscape, new technologies and integration architecture.
- Excellent communication skills to engage and influence stakeholders.
Job Details
Mobilink Bank
Mobilink Bank is providing banking services to over 42 million registered users including 16+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 100 branches and 200,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
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