• Lead and uplift the branch operations team and act as a true supervisor of branch affairs.
  • Work in close liaison with Branch Manager to achieve optimum results.
  • To supervise & administer the operations of branch in a manner that bank's policies procedure and SBP prudential Regulations are fully adhered.
  • To create a working environment where customer get best attention and service.
  • To ensure staff under domain is working in line with Bank SOP'S, controls and ensure to recommend timely rotation of staff.
  • To ensure that concept of dual control is fully adhered, and secrecy of cash safe keys and test keys/passwords are not compromised. All computer inputs/outputs are signed jointly, and output/input reports are properly sealed and kept in record.
  • To attend auditors (Internal/External/SBP, Internal Control and arrange compliance of their reports within timelines.
  • To observe cash in safe/cash on counter limits. 
  • To prepare and submit Official all sorts of MIS/Confirmations as and when required.
  • To attend customer's complaints for their timely resolution. 
  • To ensure that account balancing is carried out on independent basis and outstanding items in all suspense, excess, shortage, prepared expenses accounts are reviewed and balanced as per actual on monthly basis.
  • Maintenance and balancing of Security Stationary periodically as per SOP.
  • Supervise and Maintain record of all account opening and its related operations.
  • To ensure daily balancing of cash book, vault and necessary reports are prepared.
  • To arrange handling of all departments and not limited to Deposits, Cash tellers, Bills, Inward/Outward Clearing/Remittances, HRD, Credits, Jazz Cash, Borrower/Non-Borrower accounts, Recoveries and all Banking Activities in a manner that internal control remains in place, customers remain satisfied and operational risks are minimized.
  • Authorization and supervision of all type of financial and non-financial transactions requests on the system on real time by ensuring no transaction is left unauthorized at day end. 
  • Ensure proper staff backup is available for critical position.
  • Ensure staff punctuality and adherence to bank dress code.
  • To nominate staff for training in consultation with Line Manager.
  • To maintain close co-ordination and cooperation between departments of Bank for smooth conduct of bank's business.
  • To keep an eye on staff behavior and activities and report if any suspiciousness is observed.
  • Supervise custody and record keeping of PDC'S, Gold, Pass Books, Duplicate Keys, ATM Combination Codes and any security.
  • To manage HR and admin related matters of branch staff.
  • Ensure that all the processes are completed successfully before the end of the day and physical vouchers are checked, tallied and stitched with User Activity Reports on daily basis.
  • Any other duty assigned by Line Manager.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Jun 24, 2023
Posting Date:
May 23, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Mobilink Microfinance Bank

Banking/Financial Services · 1001-1500 employees - Mingora

Mobilink Microfinance Bank Limited (MMBL) is Pakistan's largest digital bank with over 20 million registered and 8 million active digital wallets. Backed by VEON Co., MMBL started operations in April 2012 and launched branch-less banking operations under the brand name JAZZCASH in partnership with Pakistan's largest telecom operator JAZZ in Nov 2012. Being a hybrid model that combines traditional micro finance with mobile / digital banking technologies, the bank now operates with 74 branches, with more than 1559 employees, a network of over 90000 branch-less banking agents (growing) and a USSD (GSM) based digital channel in the country offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (of utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments and thus playing a leading role in promotion of financial inclusion. Despite being a young bank, Mobilink bank has emerged as one of the front runners in the sector and achieved financial break-even within four years of commencing operations in 2016, one of the fastest in the industry. Financial performance of the Bank has been remarkable in 2016, 2017 and 2018 Mobilink Bank & JAZZ, under the brand name JAZZCASH, envision to become market leaders in branchless banking, digital banking and micro financial services offering simple, innovative and value added products and services to the people of Pakistan. MMBL game plan aims at taking banking from confines of limited number of brick and mortar structures to cell phones and thus make a significant contribution in banking the unbanked through digital channels. The Bank so far has financed over 500,000 individual micro and small businesses since inception of the Bank in 2012 and is the proud recipient of “Bank of the Unbanked Award” in 2018 and 2019.

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