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Job Description

  •  Ensure smooth conduct of Branch and Branchless Banking Operations to achieve the desired efficiency and consistency in light of Bank policies and procedures with a view to achieve high standard of quality and excellence in operations.
  •  Take all measures to accomplish the management objectives through execution and initiates in Operations Department.
  •  Monitor the complete operational functions of the Branches and Branchless Banking including ATM operations, Cash Management, Mobile Wallet registration, Agent onboarding, e-Commerce Payments and reporting all reports and returns connected with it.
  •  Ensure effective control with a focus of compliance of Microfinance Prudential Regulations, Branchless Banking Guidelines and other statutory & regulatory guidelines.
  •  Take ownership of the Operations Compliance, Audit and self-assessment functions.
  • Ensure that the Department is ready at any time to undertake the review and audit by internal/external/SBP Auditors.
  •  To make smart and efficient operational policies and procedures so that maximum productivity and output of the Operations staff can be achieved.
  •  Foresee the future needs of the Department in light of digitalization and upcoming business needs and alignment of the operational procedures accordingly.
  •  To ensure particular training to improve the delivery and performance of Operations Staff and achieve the ultimate objective of the excellence in operations and customer services

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Department Head
Minimum Experience:
8 Years
Apply Before:
Oct 29, 2021
Posting Date:
Sep 28, 2021

Work Environments

Supervisor’s gender:
Percentage of female coworkers:
Flexible work time:
Remote work option:
Transport allowance:
Dedicated vehicle / Pick-and-Drop:
Overnight travel requirement:
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Mobilink Microfinance Bank

Banking/Financial Services · 1001-1500 employees - Islamabad

Mobilink Microfinance Bank Limited (MMBL) is Pakistan's largest digital bank with over 20 million registered and 8 million active digital wallets. Backed by VEON Co., MMBL started operations in April 2012 and launched branch-less banking operations under the brand name JAZZCASH in partnership with P ...Read More

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