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Job Description

  • Customer Quick Account Opening (Current/Saving/Assan Current/Assan Savings/Loan) with obtaining all accurate and complete documents (as devised in MMBL Operations Manual & SBP Prudential Regulations). At the EOD, AOF and documents are to be sent to CPU with checklist. Record in shape of a report to be maintained.
  • Provide friendly and responsive customer service by using excellent customer service skills
  • Opening of L0/L1 (Branchless Banking) and reporting.
  • To process transactions covering Remittances (clearing/internal transfers/Banker’s Cheque), customer’s transfer, charges recovery and Reconciliation.
  • Obtain Customer Accounts Maintenance documents , after signature verifications (and other) forwarded to CPU
  • Process Dormancy removal and deceased marking at Branch (documents to CPU).
  • TDR applications acceptance and forwarding to CPU for processing.
  • Issuance of Cheque Books/ATM to customers/shredding & maintain relevant registers.
  • Reply customer enquiries relative to products, procedures, profit/M-up rates, or refer to concerned staff for action
  • Handling customer complaints or refer them to appropriate areas for handling inquiries.
  • Spot opportunities for cross selling products and services by being aware of customer needs
  • Custodian of security stationery & Reporting to HO (whenever required).
  • Responsible for maintenance of Notice Board & Dispatch Register (Inward/outward mail).
  • Ensure Department readiness for Internal/External Audits.
  • Backup of Teller.
  • Ensure to perform any other assignment/duty to be assigned by the Line Manager.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Business Banking
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 22, 2019
Posting Date:
Nov 23, 2019
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Mobilink Microfinance Bank

Banking/Financial Services · 1001-1500 employees - Gujranwala, Jhelum, Mingora, Moro, Quetta

pMobilink Microfinance Bank Limited (MMBL) is Pakistan largest digital bank with over 15 million mobile wallets. Backed by Global Telecom - VEON Co., MMBL started operations in April 2012 and launched branch-less banking operations under the brand name JAZZCASH in partnership with Pakistan's lar ...Read More

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