Call Center Agent

Humanetek SMC Pvt. (Ltd.) Verified

Islamabad , Pakistan

Posted Mar 07, 2019 218 views Report Job

PKR. 18,000 - 20,000/Month

Apply For This Job


Job Description

HUMANETEK SMC-PRIVATE LIMITED / MOHAFIZ – is looking to hire Online Support Officers/ Call Centre Agents at it’s office located in Naval Anchorage, Islamabad. The ideal candidate would be a Fresh Graduate preferably residing in the vicinity of Naval Anchorage / Jinnah Gardens. Job Description/Responsibilities of OSO / Online Support Officer / Call Centre Agent

            Job of OSO will be to coordinate and connect the client with the right resource. OSO also needs to have a clear understanding of complete life cycle of the operational process and should have the skills to satisfy the client’s expectation by clearly understanding the requirement and then passing it to the concerned desk for speedy conduct of the task. The tasks of OSO are as following:-

1.     Serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests maintaining database.

2.     Determines requirements by working with customers.

3.     Answers inquiries by clarifying desired information, researching, locating, and providing information.

4.     Resolves problems by clarifying issues: researching and exploring answers and alternative solutions; implementing solutions, escalating unresolved problems.

5.       Maintains call centre database by entering information. 

Job Details

Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
Apply Before:
Apr 07, 2019
Posting Date:
Mar 07, 2019
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Humanetek SMC Pvt. (Ltd.)

· 11-50 employees - Islamabad

Humanetek SMC Pvt. (Ltd.)

Similar Job Titles

Call Center Agent / TSR

Voice Global Services, Lahore, Pakistan
Posted Mar 15, 2019

Call Center Agent

Telelinkz, Lahore, Pakistan
Posted Feb 27, 2019

Call Center TSR/CSR Agent

Bilytica, Lahore, Pakistan
Posted Mar 04, 2019

Call Center Agent

The Mejor Services, Lahore, Pakistan
Posted Mar 04, 2019
View All