This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jan 22, 2019
PKR. 15,000 - 20,000/Month
- Welcoming guests in friendly and professional way.
- Providing information about facilities, programs and other services.
- Anticipate guest needs and build rapport with customers.
- Address customer complaints and escalate to Shift Manager when needed.
- Ensure compliance with health and quality standards
- She must promote all the facilities of the hotel and knows the surrounding areas when asked for directions.
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
- Accept and record wake-up calls, delivering to the right department.
- Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction.
- Respond to guests needs and anticipate their unstated ones.
- Expect and react promptly to guests’ requirements and inquires.
- Oversee and coordinate all arrivals and departures of special guests (VIPs, SAs etc)
- Coordinate and manage communication between guests and staff
- Examine activities logbook, assign tasks appropriately and implement control schedule daily.
Skills
Excellent Management Skills
The Ability to stay Calm under pressure
Administration and customer service skills
Computer skills to handle the compliant system
Patience and tact
Ability to handle several things at once
A friendly and professional telephone manner
Excellent written and spoken communication
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
Female
Age:
22 - 28 Years
Minimum Education:
Bachelors
Degree Title:
Bachelor 's Degree or equivalent required
Career Level:
Experienced Professional
Experience:
2 Years - 4 Years (Hospitality industry experience will be preferred.)
Apply Before:
Feb 23, 2019
Posting Date:
Jan 22, 2019
Mozzarella 27
Hospitality · 11-50 employees - Lahore
pPizza Parlour/p
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Zohaib Ali
Marketing Manager
Digital Online Devices
Muzammil Baig
Digital Marketing Manager
IT Services Group
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
