Customer Service Representative Team Lead

MQ Logic Pvt. Limited Verified

Multiple Cities, Pakistan

Posted Oct 07, 2020 800 views Report Job

PKR. 14,000 - 125,000/Month

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Job Description

ONLY APPLY FOR THIS POSTION IF YOU ARE WILLING TO WORK REMOTLEY AND IN SHIFTS and HAVE CALL CENTER EXPERIENCE

A client of Ours is looking for some experienced CSRs for their RTA Personal Injury Claim Campaign.

  • Due to COVID-19 we are only hiring candidates who can work effectively from home.
  • Part-Time also available for students with appropriate experience

What we Offer

Excellent Commission Structure

Health Insurance

Gratuity

Requirements

  • Must be an experienced professional
  • Must have complete understanding of the process
  • The successful candidate will be mainly responsible for closing and Vetting.
  • Maintains contact with the client on claims and promotes a professional client relationship; makes recommendations to client as suggested by the claim status
  • Performs other duties as assigned.
  • Supports the organization's quality program

Remote based job (work from home)

• Male & Female both can apply

Skills and Knowledge:

  • Thorough knowledge of claims management processes and procedures
  • Leadership/management/motivational skills
  • Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

To be a part of our company, you should:

• Be proficient in English

• Have impeccable communication skills

• Able to work in shift pattern.

• Must not be involved at any full-time job.

• Excellent selling, communication, and negotiation skills

This document is intended to describe the general nature and the responsibilities of the post. It is not intended to include a comprehensive list of duties and responsibilities. Management reserves the right to add or to change the duties of the said position at any time.

We are an equal opportunity employer

Job Details

Total Positions:
5 Posts
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Experience:
Less than 1 Year - 3 Years
Apply Before:
Nov 08, 2020
Posting Date:
Oct 07, 2020
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MQ Logic Pvt. Limited

Information Technology · 1-10 employees - Islamabad, Lahore, Rawalpindi

MQ Logic Primarily provide services in Customer Care, Lead Generation and Software Development areas.

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