This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Dec 13, 2017 2 views
PKR. 8,000 - 13,000/Month
- Use telephones to reach out to customers and verify account information.
- Greet customers warmly and ascertain problem or reason for calling.
- Take payment information and other pertinent information such as addresses and phone numbers.
- Answer questions about warranties or terms of sale.
- Act as the company gatekeeper.
- Attempt to persuade customer to reconsider cancellation.
- Inform customer of deals and promotions.
- Sell products and services.
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Close out or open call records.
- Read from scripts.
- Handle changes in policies or renewals
Skills
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Age:
18 - 24 Years
Minimum Education:
Matriculation/O-Level
Degree Title:
communication skills
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 13, 2018
Posting Date:
Dec 13, 2017
MR telecommunication (affilited by ptcl)
Broadcasting · 1-10 employees - Lahore
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