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Job Description

We are seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Customer Service & Sales Specialist. The ideal candidate loves talking to people and proactively getting sales. You will be responsible for converting leads into sales.

Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent. 

Office timings - 6:00 PM to 2:00 AM, two days off (Sat-Sun). Candidates with relevant experience encouraged to apply.

Responsibilities:

  • Communicate with customers via phone calls, email, and chat
  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Contacting potential or existing customers to inform them about a product.
  • You will be responsible for generating calls to potential customers
  • Ensuring that you are on track with sales goals
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications:

  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • The ideal candidate must be a graduate or above
  • Must have professional English competence and previous experience of customer services with the USA or any other foreign company.

Essential Requirements:

  • Minimum 1-Year call representative role experience
  • Candidates with excellent English skills will be preferred
  • Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!
  • Able to work honestly and ethically.
  • Must be able to work in a fast past and dynamic work environment.
  • Very well organized and reliable.
  • A key Team player.
  • Outstanding communicator and listener 
  • The ability to persuade, with a professional with a patient and friendly personality.

Candidates with relevant experience are encouraged to apply.

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gulberg, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jul 19, 2021
Posting Date:
Jun 19, 2021
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M&S Online

Call Center · 11-50 employees - Lahore

This is a US-based company selling different products in the United States, Using multiple platforms.

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