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Job Description

We are seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Customer Service & Sales Specialist. The ideal candidate loves talking to people and proactively getting sales. You will be responsible for converting leads into sales.

Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent. 

Office timings - 6:00 PM to 2:00 AM, two days off (Sat-Sun). Candidates with relevant experience are encouraged to apply.


  • Communicate with customers via phone calls, email, and chat

  • Provide knowledgeable answers to questions about the product, pricing, and availability

  • Contacting potential or existing customers to inform them about a product.

  • You will be responsible for generating calls to potential customers

  • Ensuring that you are on track with sales goals

  • Work with internal departments to meet customer's needs

  • Data entry in various platforms


  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills

  • Ability to multi-task, organize, and prioritize work

  • The ideal candidate must be a graduate or above

  • Must have professional English competence and previous experience of customer services with the USA or any other foreign company.

Essential Requirements:

  • Minimum 1-Year call representative role experience

  • Candidates with excellent English skills will be preferred

  • Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!

  • Able to work honestly and ethically.

  • Must be able to work in a fast past and dynamic work environment.

  • Very well organized and reliable.

  • A key Team player.

  • Outstanding communicator and listener 

  • The ability to persuade, with a professional with a patient and friendly personality.

Candidates with relevant experience are encouraged to apply.

Job Details

Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Nov 22, 2021
Posting Date:
Oct 22, 2021
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M&S Online

Call Center · 11-50 employees - Lahore

This is a US-based company selling different products in the United States, Using multiple platforms.

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